Frequently asked questions
Do you allow wholesale?
We do not offer a wholesale service and do not authorise any re-selling of our product. However if you are looking to buy wholesale from us of our items that we currently have please contact us info@pinkblackheart.com
Missing Items
- We may have sent your items in separate parcels so please check your emails to see if any of your items will be arriving separately.
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If an item is missing, please contact us: info@pinkblackheart.com with the order number and the missing item's name. We will do our best to resolve this. -
Please click here to view our terms & conditions for more information.
Will an item be back in stock?
Fashion items once gone will not be back in store so grab your favourites in your size before they go, as for jewellery items they are also limited once off pieces but since we make them ourselves we are always interested to hear about which items our customers love, you can contact us at info@pinkblackheart.com with the name of the jewellery item you would love to come back and we will try our best if possible to make some more of it and have it back in stock.