If for some reason you wish to return your item you can e-mail us at : and let us know about the item you are returning and why. You will have the option to exchange for same item or get a refund for your returned item.
You may not return your item if : any of the tags are removed, item is no longer in it's new condition/has been worn or taken any damage to it by the customer or third parties, item has been altered in any way shape or form by the customer or third parties. You may not return intimates/underwear, body suits, swimwear, hair accessories, earrings, hats, scarves, gloves, tights and socks, slippers and shoes that are typically worn without socks, for hygiene purposes.
Item(s) must come back with all their original packaging and tags.
Items must be returned within 14 days of purchase any items received after this date will be sent back to the original delivery address.
It is your responsibility to ensure that the return item arrives with us. We recommend that you send your returns via a recorded / registered / insured delivery method as we cannot refund for items which we have not received.
Please allow up to 2 weeks for your return to be processed and refunded to your card.
Sale items :
Unfortunately all marked down sale items are final.
Do not send back your merchandise if it was a marked down/sale item.
We will not be processing your item if you send it to our warehouse for return and it is a marked down/sale item. We cannot return these items as they are final sale. If sent back there will not be a credit given of any kind and you will be responsible for fees of shipping back to you (which may or may not be more expensive).
(We are an online fashion/clothing and handmade jewellery store based in Galway, Ireland).